One of the benefits of having the nation’s largest retailers as your members is the opportunity gather together the leaders in the field for meetings, discussion and benchmark studies.
Recently, members of RILA’S Transportation and Infrastructure Committee completed a study on their use of the Federal Motor Carrier Safety Administration’s (FMCSA) Compliance, Safety, Accountability (CSA) program to effectively evaluate their carrier fleets.
Close to 50 percent of the retail companies represented on the committee participated in the study. Although results are only shared with participants, one of the overall findings is that the CSA scoring system is a good move in the right direction, but much more needs to be done to make the program an effective, efficient and meaningful component of retailers’ performance evaluation of carriers. Retailers currently tend to supplement the CSA data with their own analytics and follow-up information in order to successfully incorporate safety compliance into their carrier decisions.