Monthly Archives: January 2011

Do Retailers "Get" Social Marketing?

What retailers are taking the greatest advantage of social media by leveraging their online branded communities? Sears and Whole Foods scored the highest marks in the retail sector in ComBlu’s second annual “The State of Online Branded Communities” study. Our … Continue reading

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Posted in branding, Education, Marketing, Research, Retail Companies, Retail Trends, social media, Technology | Tagged , , , , , , , , , , , | Leave a comment

Bank Debunker: Calling out claims that swipe-fee reform was passed without real debate

In recent news stories, the banks have suggested that debit-interchange reform was passed without debate, hearings, or any other sort of serious consideration.  Of course, the record shows otherwise. Seven congressional hearings focused specifically on interchange fees for credit and … Continue reading

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Posted in Finance, Public Policy, swipe fees/Durbin Amendment | Tagged , , , , , , | Leave a comment

Tiny restaurant offers tasty morsel of what consumers might hope for

Within this restaurant review on WashingtonPost.com is a tasty little morsel.  The next time you’re in the mood for Asian fusion noodles in downtown DC, check out the 55-seat Noodles on 11.  Not only can you get bowls of robust … Continue reading

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Posted in Finance, Public Policy, swipe fees/Durbin Amendment | Tagged , , , , , , , , , , , , | Leave a comment

Another small merchant joins the chorus on broken debit interchange system

It’s great to see small merchants, the lifeblood of local economies, getting vocal about their support of the Federal Reserve’s proposed correction of the broken debit interchange system.  Check out this letter today in the Cleveland Plain Dealer from a … Continue reading

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Bank Debunker: banks do not need to charge consumers more punitive fees over the Fed’s proposed rule on interchange

Today, the Cleveland Plain Dealer published a bank-industry messaging free for all! Check it out here. I’ve got to hand it to the banks – they’re good at weaving a narrative, no matter how farfetched it may be. The story … Continue reading

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Collaboration in the 21st Century Supply Chain Logistics

Logistics, Transportation, and Supply Chain business leaders will not want to miss out on RILA’s Logistics Conference 2011- Retail’s Supply Chain Conference. This year’s conference offers the unique opportunity to explore the issues, opportunities, and challenges facing the retail supply … Continue reading

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Economist offers fascinating learning: the stunning maneuver that resulted in today’s swipe-fee system

I recently listened to a fascinating point from electronic payments expert Stephen Mott about the hubbub the banks are raising over the Federal Reserve’s proposed to bring some order and fairness to debit card swipe fees. Did you know that … Continue reading

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This blog is getting active on swipe fees, starting now

We retailers have given others too much leeway to mischaracterize the debate around the implementation of last year’s bipartisan fix of the broken interchange marketplace.  These out of control fees are finally being reined in, and the big banks aren’t … Continue reading

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Posted in Finance, Public Policy, Retail Companies, swipe fees/Durbin Amendment | Tagged , , , , , , , , , , , | Leave a comment

RILA and NIOSH Announce Partnership to Address Workplace Safety and Health

Protecting the safety and health of their workforce is a priority for retailers.  Retail safety professionals are always looking for ways to enhance their existing programs.  One way they do that is to leverage the expertise of their external partners. … Continue reading

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Posted in Education, Events and Conferences, Loss Prevention, LPAS Conference, Uncategorized | Tagged , , , , , , , , , , | Leave a comment

The Rise of Mobile

A new study by ForeSee Results shows what we already suspected, that mobile shopping is on the rise. The study surveyed 10,000 visitors to top e-retailer sites during the 2010 holiday season and found that 30% of shoppers used a … Continue reading

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Posted in eCommerce, Education, Events and Conferences, Holidays, Research, Retail Mobile Executive Summit, Retail Trends, Technology | Tagged , , , , , , , , , , , , , , | 1 Comment